Customer Service Agent will be responsible for handling incoming calls from new and existing customers regarding our electric vehicle (EV) charging products and services. Using their acquired knowledge of our products and services as well as great customer service skills, these professionals will address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

Benefits:

Flexible schedule, Paid time off, Work from home

Pay:

$16-$20 per hour

Primary Responsibilities:

Take incoming calls, responding to customer emails, and other support inquiries
Assist customers in troubleshooting and resolving common issues encountered while using EV charging stations
Answer questions about the product details, the company, current programs, and issues with accounts or products
Provide customers seeking to purchase products with information that encourages purchase by referring qualified leads to sales
Ability to multi-task and work nimbly in a fast-paced environment-Uphold and maintain knowledge of customer service principles and practices.

Skills and Qualifications:

Excellent customer service skills and interpersonal, written, oral, technical, and business communication skills
Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone
Ability to learn and navigate new software quickly and comfort working with and supporting technology products
Familiarity with electric vehicles and electric vehicle charging products (preferred)
Strong ability to learn and apply knowledge gained to improve customer service quality and efficiency
Ability to follow through with tasks, projects, and troubleshooting with minimal supervision

Education and/or Experience:

• High School Diploma (required)
• Associate Degree or Trade School Certificate (preferred)
• 1 year experience in call center or helpdesk (preferred)
• Prior experience with Microsoft Office (preferred)
• Bilingual (Spanish and English) (preferred)

Sales Executive will have an in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success who can inspire the same in others. The role demands a leader with an ability to create and maintain a high-performance sales force with a high technical company. Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media. The ability to set up meetings with potential clients and listen to their wants and concerns. Will be ready to prepare and deliver appropriate presentations on products/ services. Create frequent reviews and reports with sales and financial data. Ensure the availability of stock for sales and demonstrations. Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections. Collaborate with team to achieve better results.

Benefits:

• Flexible schedule
• Paid time off
• Work from home

Executive Sales Managers will have an in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success who can inspire the same in others. The role demands a leader with an ability to create and maintain a high-performance sales force with a high technical company. Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media. The ability to set up meetings with potential clients and listen to their wants and concerns. Will be ready to prepare and deliver appropriate presentations on products/ services. Create frequent reviews and reports with sales and financial data. Ensure the availability of stock for sales and demonstrations. Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections. Collaborate with assigned team to achieve better results.

Primary Responsibilities:

Builds market position by locating, developing, defining, and closing business relationships.
Identifies trendsetter ideas by researching the EV industry and related events, publications, and announcements.
Locates or proposes potential business deals by contacting potential partners.
Discovers and explores business opportunities.
Screens potential business deals by analyzing market strategies, deal requirements, and financials.
Evaluates options and resolves internal priorities.
Recommends equity investments.
Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations.
Examines risks and potentials for the business opportunities.
Estimates partners’ needs and goals.
Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
Protects organization’s value by keeping information confidential.
Enhances organization’s reputation by accepting ownership for accomplishing new and different requests.
Explores opportunities to add value to job accomplishments.

Skills and Qualifications:

• Closing skills
• Motivation for sales
• Prospecting skills
• Sales planning
• Selling to customer’s needs
• Territory management
• Market knowledge
• Presentation skills
• High Energy level
• Meeting sales goals
• Professionalism
• BA in business administration or a related field (required)
• 3 -5 years of sales experience (preferred)
• Master’s degree (preferred)

EEOC Statement:

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Marketing Coordinator prepares, executes, and completes various partnerships with local and regional companies. Conducts market research to identify selling possibilities and evaluate customer needs. Actively seeks out new sales opportunities and works with executive sales management to hit targets and exceed them. Creates new promotional ideas and works with design team to make those ideas reality.

Primary Responsibilities:

Identifies trendsetter ideas by researching the EV industry and related events, publications, and announcements.
Creates new marketing campaigns and promotional content
Establishes, populates, and maintains a database for key account contacts for use with account-based marketing activations.
Travel when needed.
Attend trade show events when needed.
Assist with other duties as assigned.

Benefits:

Flexible schedule, Paid time off, Work from home

Pay:

$40,000-$60,000

Supplemental Pay:

Bonus pay, Commission pay

Skills and Qualifications:

Reporting and analysis skills
Preferred experience in B2B/Account-Based Marketing
Strong organization and prioritization skills
Ability to work well in a fast-paced, collaborative environment
Strong understanding of Microsoft Office programs
Excellent verbal and written communication skills
Strong analytical and project management skills
Bachelor’s Degree in Marketing and/or a combination of experience in Marketing-related role.

EEOC Statement:

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.